Change of heart? We are happy to issue store credit or exchange unused merchandise that is in the same condition as the time of purchase and in the original packaging. Receipt of sale is required.
We offer a 7-day return policy for store credit only. Unfortunately, we do not offer store credit or exchanges after 7 days or if the merchandise shows signs of use, damage, or is missing parts not due to our error. We are unable to issue store credit for apothecary, custom items, gift cards, perishable goods and special orders. Only full priced items may be issued store credit or exchanged.
Please note that return shipping charges are the purchaser’s responsibility unless the item received is incorrect or damaged. In that case, please contact us via email at firstname.lastname@example.org prior to sending the item back so we can provide you with a return shipping label and expedite your replacement order.
ALL ART, APOTHECARY, BOOKS, JEWELRY, SALE ITEMS, DISCOUNTED ITEMS, SPECIAL ORDERS AND CUSTOM ORDERS ARE FINAL SALE