We accept all major credit cards including Visa, Mastercard, Discover and American Express. We also accept PayPal, Amazon and Apple Pay.

Change of heart? We are happy to issue store credit or exchange unused merchandise that is in the same condition as the time of purchase and in the original packaging. Receipt of sale is required.

We offer  a 7-day return policy for store credit only. Unfortunately, we do not  offer store credit or exchanges after 7 days or if the merchandise shows signs of use, damage, or is missing parts not due to our error. We are unable to issue store credit for apothecary, custom items, gift cards,  perishable goods and special orders. Only full priced items may be issued store credit or exchanged.

Please note that return shipping charges are the purchaser’s responsibility unless the item received is incorrect or damaged. In that case, please contact us via email at hello@bakertatum.com prior to sending the item back so we can provide you with a return shipping label and expedite your replacement order.

ALL ART, APOTHECARY, BOOKS, JEWELRY, SALE ITEMS, DISCOUNTED ITEMS, SPECIAL ORDERS AND CUSTOM ORDERS ARE FINAL SALE

All original art and antique purchases are final sale. 

We offer local pickup for furniture or please call the store for shipping rates.

All custom and special orders are final sale.

If you received an item that is damaged or defective, please call us at (210)829-5637 or email hello@bakertatum.com. We will resolve any problems as quickly as we can. Please include as many details and images as possible in your email.

We accept cancellations on orders that have not been processed or shipped within 12 hours. Please call (210)829-5637 or email us at hello@bakertatum.com

1. Overview

These Terms of Service ("Terms") govern your use of our website and the purchase of products in-store and online. By using our services, you agree to comply with and be bound by these Terms.

2. Products & Orders

All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may discontinue any product at any time.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice. We accept major credit cards, ShopPay, and other listed payment methods. Your payment information is processed securely.

4. Shipping & Returns

Shipping rates and delivery times are outlined on our Shipping Policy page.

Returns and exchanges are accepted within 7 with a receipt for store credit only. Some items (e.g., art, apothecary, books, jewelry, antique goods, perishables, custom and special orders, orchids, and sale items) are final sale. See our Return Policy for full details.

5. Intellectual Property

All content on our website—including text, images, logos, and product descriptions—is the property of Baker Tatum and may not be used without permission.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law

These Terms are governed by the laws of Texas, United States. Any disputes will be handled in the courts of San Antonio, Texas.

8. Mobile Terms of Service

Last updated: Aug. 5, 2026

The Baker Tatum mobile message service (the "Service") is operated by Baker Tatum (“Baker Tatum”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Baker Tatum’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Baker Tatum through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Baker Tatum. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18335792476 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Baker Tatum mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18335792476 or email hello@bakertatum.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Effective Date: May 2025 Business Name: Baker Tatum

1. Information We Collect

We collect personal information you provide, such as your name, address, email, and payment details when you:

• Make a purchase
• Subscribe to our newsletter
• Contact us via our site or email

We may also collect data through cookies and similar technologies to improve your online experience.

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Communicate order updates
• Send marketing and promotional content (if you opt-in)
• Improve our website and customer service

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers (e.g., payment processors, shipping partners)
• Legal authorities when required by law

4. Data Security

We take reasonable steps to protect your data using industry-standard security measures.

5. Your Rights

You may request access, correction, or deletion of your personal data. Contact us at hello@bakertatum.com to exercise your rights.

6. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.